Returns Box

Returns Box

Regular price £29.99
Tax included. Shipping calculated at checkout.

Sometimes we get returns, not often but it does happen. In some cases, there is nothing wrong with a product. Or perhaps the item has a non-essential part missing but still works ok. interested? 

Our returns boxes are very limited! We cannot guarantee when more will be available. 

Boxes have a value much higher than the sale price, for example, a £70 box would have a value from £150-200. 

We do not reveal what's in each box, it's a gamble on what you will get. So if you need something specific this isn't for you. 

All goods in the boxes are in serviceable, working, and useable condition. they may have signs of use or minor wear. products may be classed as "imperfect" which means they are useable but may be a different colour, in different packaging or have another change that deviates them away from the standard product but are still perfectly fine for use. The boxes will never contain old or heavily used tools or equipment, only new or as new. 

Shipping policy

We endeavour to despatch all orders as soon as possible after processing and receiving payment, normally this is the same day when placed before 1:30 pm.  We aim to deliver and process within these timescales but occasionally due to unforeseen circumstances, this may change. We will always aim to contact customers should we envisage there to be a delay to their order.

NEXT DAY SERVICE – All UK mainland orders except highland and remote areas that are received before 1:30 pm, should be despatched from our warehouse the same day via DPD. or alternative service if appropriate subject to security checks and payment clearances. You should expect your order to arrive the following working day and receive full tracking confirmation and DPD 1-hour delivery slot. 

Returns policy

How long do I have to return an item?
You have 28 days from the date of purchase to return an item(s). Item returns should be accompanied with a valid reason for return and or in original undamaged packaging where applicable. You are responsible for the cost of returning any items to our warehouse and we would always recommend receiving proof of postage in the event of any loss.

Simply return your items to the following address within 28 days of the date on your dispatch note. Please note, that returns will be made at your own cost.

Infinity Wax 
Newark House
Eastfield Business Park

Can I have an exchange instead of a refund?
Yes, this may be possible, we assess this on a case by case basis and you will be required to pay additional delivery charges for all exchanges unless faulty. All inquiries should be directed to our hotline on 0800 024 8625

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